Patient Care Process
Introduction The Pharmacist's Patient Care Process (PPCP) is a fundamental, five-step framework that guides pharmacists' clinical activities. In 2014, the Joint Commission of Pharmacy Practitioners (JCPP) , representing 11 national pharmacy organizations, endorsed the initial version of this framework. An updated version of the PPCP was released in 2025, expanding upon the same five core steps: Collect, Assess, Plan, Implement and Follow-up . This revision was made to incorporate key contemporary concepts (e.g. telehealth , electronic health records, digital health devices, clinical documentation, billing systems and independent prescribing ) that reflect the evolving role of pharmacists in modern healthcare. The Five Essential Steps Collect The Collect step involves gather necessary subjective and objective information to fully understand a patient's health status and needs. This data is collected and verified from multiple sources, including the patient, caregiver, obse...