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Theory in Practice

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Introduction Learning often cycles between simplicity and complexity. During high school, we learned that cell is the simplest unit of life, yet we may not know how each organelle inside the cell functions. Only in university, we were further introduced with the concept of GPCR pathway, Krebs cycle, action potential in neurons and many mores. Ironically, after learning all these, we are back to simplicity in educating the public when working as a pharmacist. Only now, we realise, as simple as it seems, it is far more complex internally. The Clashing Ideals We often encounter conflicting pieces of advice in life: Keep striving or know when to let go Work hard for success or accept the world's randomness. Each nugget of wisdom feels selectively chosen, tailored to a specific narrative. Similarly, I see the "customer is always right" mantra as a customer-please strategy, not a universal truth. It does not automatically make unreasonable or demanding individuals universally c...