Rx Note

Introduction Ikigai is a book co-authored by Héctor García and Francesc Miralles that explores a Japanese concept potentially explaining the extraordinary longevity of the Japanese, especially on the island of Okinawa, where there are 24.55 people over the age of 100 for every 100,000 inhabitants. Ikigai is a Japanese concept that translates roughly as "the happiness of always being busy". Rather than harbouring animosity towards outsiders, Okinawans live by the principle of ichariba chode , a local expression that means "treat everyone like a brother, even if you have never met them before". From an early age, they practice yuimaaru , or teamwork, and so are used to helping one another, making every resident feel like part of a community. Nurturing friendships, eating light, getting enough rest, and doing regular, moderate exercise are all part of the equation for good health, but at the heart of the joie de vivre that inspires these centenarians to keep celebra...

Introduction Today, people are becoming less patient and less tolerant of any inconvenience. They also appear to be less ashamed to make a scene about it. Hence, at any time, pharmacy staff may encounter threatening behaviour from patients. This behaviour can vary from verbal abuse to physical violence. NOTE: While some may associate older adults with calm and wisdom due to their wealth of experiences, it is important to remember that some individuals grow old but retain negative traits. Do's Stay calm and communicate clearly and concisely. Take deep breaths and avoid showing disgust or disbelief. Be assertive, without being aggressive. Listen to the patient and let them express their complaints before responding. Show empathy and try to understand their perspective. Apologize if there is some justification for their anger. Offer options to angry patients. Make them feel that they have some say in the situation. Put your own safety first. Keep a safe distance from the patient....